How do I pause my milkround?

Whether you're holidaying or still using your order from last week, you can either skip your next delivery or pause for a duration of time. To do this, please follow the steps below:

Skip your next delivery:

  1. On the homepage, locate the upcoming delivery section.
  2. Click on the 'Pause' button.
  3. A pop-up will appear with the delivery date you wish to pause.
  4. Select 'Yes' if you are happy to skip that delivery.

Pause your milkround for a duration of time:

  1. Go to the 'Orders' section.
  2. Select 'Upcoming Deliveries.'
  3. Click on 'Pause Multiple Orders.'
  4. Choose either 'Whole Order' or specific items you'd like to pause.
  5. Scroll down and select the dates you'd like to pause until.

Remember, you can pause for up to 4 weeks at a time and if you'd like to resume your deliveries at any point, you can visit 'My paused orders' under the orders tab to manage this.